Action Fraud is the UK’s national fraud and internet crime reporting centre. They provide a central point of contact for information about fraud and financially motivated internet crime. If you have been scammed, ripped off or conned – get in touch with them to report a fraud or get help and advice on fraud prevention.

Tenancy Fraud is a term used to describe a range of different circumstances where council housing is obtained improperly or is misused or wrongly occupied. This is a matter for your local council.

Benefit Fraud is when someone claiming Housing Benefit and/or Council Tax Support intentionally fails to notify the council's benefit section when their circumstances have changed, or when they make a false statement to receive the benefit or support.This should be reported to your local council.

Whistle-blowing is a means of contacting councils' internal audit teams to report potential irregularity concerning the council.  It may be a criminal act such as theft or fraud; it may be failure to observe or breaches of the council's governing policies and procedures. Again this should be reported to your local council.

Email Fraud

Lots of frauds start with a ‘phishing’ email. This is when the con artist sends a huge number of people a message intended to make you click on a bogus link or install a computer virus that can help them access your banking or personal information.

Spotting a phishing email:

  • They often start with a non-personal title, like ‘Dear Customer’ or ‘Dear Account Holder’
  • Usually there’s an ‘urgency’ to take action – with claimed consequences like account closure or a financial penalty if you don’t
  • Sometimes there’s an offer that you might ‘miss out on’ if you don’t provide a small upfront fee
  • Check the sender’s email address – has it really come from the organisation being claimed?

You can protect yourself from email fraud by:

  • Making sure you have up-to-date antivirus software and a firewall on your computer, and check your browser is set to the highest level of security and monitoring
  • Not clicking on links or download files from a sender you aren’t sure is authentic
  • Never giving away any personal information unless you are totally sure the request is genuine
  • Ringing the organisation on a contact number you already have – not the one provided in the potentially fraudulent email to double check
  • Treating any offer with extreme caution and remember the golden rule of ‘too good to be true’


Tenancy and Benefit fraud

This should be reported to your local council via the following options:

North Lincolnshire Council

General info: Website 
Reporting benefit fraud online 
Whistle blowing: Website 

North East Lincolnshire Council

General info: Website
Report benefit fraud online
Whistle blowing: Website

East Riding of Yorkshire Council

General Info: Website
Report benefit fraud online
Whistle Blowing: Website

Hull City Council

Tenancy fraud: Website
Benefit fraud online
Whistle Blowing: Website