Standards and Scrutiny

It is important to us that the public we serve understand and have the opportunity to influence how we make our decisions and policies. 

We are committed to continuously improving our service to the public and encourage member of the public to help us to this in a number of ways.

Diversity Panel

The diversity panel was first introduced around 2003 to assist Criminal Justice Agencies and has grown and evolved in that time. 

Members are drawn from across all of the communities we serve and we work hard to ensure that the membership represents a wide range of characteristics.

The role of the group is to provide honest feedback about the way we work, help us to understand issues that we may not have considered and to see the world through the eyes of those diverse communities we serve.

The group plays an important role in identifying how we can continually improve our practices and holding us to account in doing this.

Areas where the diversity panel have helped us include:

  • Mystery shopper exercises on hate crime reporting, ASB, 101 service and force website.
  • Scrutinise data and practice on use of force (taser, spit guards) and stop and search practices
  • Awareness and training workshops on subjects such as transgender and religious beliefs

The panel is co-ordinated by the OPCC and serves all local criminal justice partners. Find more information on the panel and how to join.

Ethics Panel

This is a joint panel between OPCC and Humberside Police. 

The role of the panel is to provide an ethical overview of our policies and decisions. 

There are six independent voluntary members and an independent Chair on the panel. 

Senior leaders from Humberside Police and the OPCC attend the monthly meetings which are held at the Office of the Police and Crime Commissioner. 

Agenda items can be added by any member of the panel and volunteers are encouraged to bring subject they are interested in to the group.

Some recent examples of issues considered by the group include:

  • Our complaints process and how many of those complaints we received are resolved and how quickly
  • how we manage grievances within the organisation
  • ethical dilemmas in conduct cases

At the next meeting the panel will hear from the Head of Vetting for the force and will consider whether there is any potential for discrimination in our vetting process. 

If you have any questions or enquiries about the panel then please contact the OPCC.

Independent Advisory Group

Our Independent Advisory Group (IAG) membership is drawn from local communities on a voluntary basis and their role is to scrutinise our policies and advise on how we can improve them.

We have a force-wide IAG and local IAGs to reflect the differences in local issues and priorities across the Humberside area.

The group is crucial in helping us to build trust and understanding between Humberside Police and our communities. One important role of the group is to help us to identify any potential community tensions that may arise from crimes or incidents and help us make decisions on how we support those communities and keep people safe and maintain community confidence. 

Some of the issues they have advised on recently include:

  • PREVENT – the government’s counter terrorism strategy
  • Our new custody build on the South Bank
  • How we introduce and use spit guards to protect our officers and staff
  • Body Worn videos

Future agenda items for the group include our 101 non-emergency call handling service.

Key Individual Contacts

Key Individual Contacts (KINS) are groups and individuals who help us to keep communities safe by offering their advice and views on our decision making.  They can also play an important role in helping us to solve problems, crimes and incidents.

We often use our KINS as a sounding board when we want to do something new or different, to test our thinking and identify the impact on the communities we serve.  We also seek advice and support from our KINs when we need to get some information to specific community groups to provide community reassurance, inform communities of action we’re taking, or ask for local information. They have also helped us to locate missing people and provide support to vulnerable people within their community.

There is a wide range of organisations and individuals who work with us as a KIN, from local community centres, mosques (religious establishments), local authorities, community groups and individuals.

Independent custody visitors

The custody visiting scheme is totally independent of the police and anyone over 18 years old who lives in the Humberside Police area can apply to become a visitor, providing they are not already employed by, or a close relative of anyone employed by the police, the PCC’s office, magistrates or solicitors. Out of pocket expenses are paid and full training is provided

Independent custody visitors are members of the local community who visit police stations unannounced to check on the welfare of people in police custody. They come from a variety of backgrounds and sections of the community. They must be over 18 and have no direct involvement in the criminal justice system.

Humber Talking

The aim of Humber Talking is to listen and speak to as many people as possible who live and work in our communities (in simple terms it's a conversation).  We want to know what it’s like to live and work there, what they are most concerned about and how we can prioritise our people and resources to help.

For more information see Humber Talking

​Our code of ethics

The way we work is guided by the College of Policing's Code of Ethics.

All our officers and staff are aware that the highest ethical standards are expected of them and that anyone who falls short will be dealt with robustly. If things go wrong we will acknowledge our mistakes, share the learning and aim to find a positive way forward. We are more concerned with identifying the best way forward than attributing blame.  We aim to police with integrity and always in the public's best interest. 

The Code of Ethics can be viewed online via the College of Policing.