Request police help with a welfare check
This service isn't for use by the general public.
This service is for social services, social care departments, care homes, schools, NHS staff, charities and partners to request a welfare check.
If you don't work for a charity or organisation and you're concerned about someone, please call 101.
Advice tool
If checks on the person can’t be carried out
If you can't carry out the checks to get this information, we need to assess the risk.
Please note:
We're only able to carry out a welfare check when there is:
- a crime to investigate
- risk to life of a person
- risk of serious harm to a person
Read further information on Right Care, Right Person.
If you've been through the checks above and understand when we can and cannot
help, and want to request a welfare check then click Start below.
Average completion time: 20 minutes.
Average time for us to review your report: within 45 minutes.
Information that we’ll need from you:
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Details about you, your organisation and who made the original request (if applicable)
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What has been done so far to assess the risk to the person, either to themselves or to others, and whether they are at risk from someone else
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Personal and physical details of the person
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Why police assistance is needed
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Details of any disabilities or mental health issues
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Information about any medication they are taking
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Details about the address at which the welfare check will take place