Feedback

On this page you will find an overview of some of the feedback we have responded to recently.

They came and they spoke to the person responsible and that was all I wanted.

The initial response could have been done faster, the police could have recovered the vehicle quicker.

It is never our intention to keep victims waiting however every call that comes in to us is graded based on threat, harm and risk to those involved in order to ensure that anyone in immediate danger gets a prompt response. This can result in a slight delay in responding to other incidents that may have happened hours before they are reported particularly when we are busy.

Just the advice and the reassurance that if it did progress further they would send somebody out, they did ask if I wanted someone to be sent out but I said I would leave it.

I had to ring them for the reference number and they did not email me the details so I was not able to track my crime but I did give them my email address to sign me up for it.

Whenever possible, we will give out a crime ref or log number at the earliest opportunity and automatically sign up a victim for Track my Crime when a crime is reported to us making it easier than ever for updates around ongoing investigations to be sent directly to a victim via the most convenient method for them.

They came out quickly. Crime scene came out quickly. They explained everything to me and kept me fully informed all the way through.

They have done their best. They have spoken to me and have been understanding. They explained everything fully to me and they have gone and spoke to the neighbours.

The police came out quickly followed by crime scene officers. They explained everything to me and kept me fully informed all the way through.