Frequently asked questions

1. How do I contact HR Shared Services about my application?

All the answers that you need to know about your stage of the recruitment process are contained within this booklet. If you still have questions then you can email us and we will try to respond to you within 3 working days during normal office hours, Monday to Friday 9am – 5pm.

Unfortunately due to the volume of applications we will not be able to take telephone calls during the period the online assessment is open to applicants.

2. I have a problem using the online assessment tool. Who shall I contact?

As this is a web-based assessment if you are experiencing difficulties, it may be associated with your own web browser capability. The minimum internet browser requirement to use the assessment will be:

            • Internet Explorer 7

            • Firefox 3.6

            • Google Chrome 8

            • Safari 5 (Mac and PC)

Your browser should also have Javascript and Cookies enabled. You can also access a Help Menu within the assessment. Please note, the tool is not currently compatible for use on mobile devices or tablets, therefore please only attempt to access the system via a PC.

If you are unable to find the answer within the help menu, then you can email.

3. I will be 18 on the date the Assessment Centres start. Can I still apply?

No. To be eligible to apply, you must be age 18 years or over by the date of application.

4. When does the online application process start?

You will need to register your interest between 9.30am on 1 March and 23:59 on 3 March 2016 to be considered for this campaign.

5. When does the online process finish?

This will vary according to the stage of the online assessment that you are at.

6. I have not received an email confirming if I have passed or failed?

At the end of each element of the online process you will receive an email from the Apollo system. If you have not received an email you should check your junk mail / filter settings in case the email/s get filtered by your spam software.

7. I have a medical condition but does that prevent me from joining?

It will depend upon the nature of the medical condition. We require that all our new officers undergo a medical assessment with our Occupational Health Support Unit. You will need to pass the medical assessment to be eligible to join .

8. I have tattoos. Will this stop me becoming a Police Officer?

Not necessarily. If you have tattoos you will need to make a declaration at the time of application. We will ask you to send in two digital pictures of each tattoo.

(One distance photograph clearly showing where on the above body area the tattoo is located and a second close up photograph that we can use to assess this against our standards).

9. I am not a British citizen. Can I still apply to join as an officer?

Yes. If you are a Foreign National or Commonwealth Citizen you must have leave to enter or leave to remain in the UK for an indefinite period. Most EEA and Swiss Nationals have the right to reside in the UK and so will not need to demonstrate this.

10. Do I need a driving licence to apply?

Yes, you will require a full manual EU driving licence prior to registering your interest.

11. I have a motoring offence(s). Can I still apply to become an officer?

We will need to assess the motoring offences. However, if you have more than six penalty points on your driving licence and / or two or more motoring offences within the three years prior to the application date you may not be eligible to apply to join as a Student Officer.

12. I have a criminal record. Can I still apply to become an officer?

Eligibility will depend on the nature and circumstances of the offence. It is not possible to set out a full list of convictions that will preclude a person from becoming a police officer. Each case will be considered on its own merits, and if the offence is deemed sufficiently serious a person will be rejected irrespective of age at time of offending. There may be circumstances where an individual does not fall within the criteria, but whose suspected involvement in crime, or criminal associations make an offer of employment inappropriate.

13. If I am successful in my application to become a PCSO or Special Constable, can I transfer to become a Police Officer?

No, you would have to go through the official recruitment process like all other applicants in order to qualify as a police officer.

14. I am a serving PCSO or Special Constable, can I transfer to become a Police Officer?

No, you would have to go through the official recruitment process like all other applicants in order to qualify as a police officer.

15. I would like to become a Firearms Officer/Dog Handler/Detective/Air Observer etc – if my application is successful can I join the unit straight away?

No. All newly recruited police officers must undergo a two year probationary period, so you could not apply for any specialist posts until you have completed at least two years’ service.

16. Can you become a Police Officer if you wear glasses or contact lenses?

As part of the recruitment process you will need to undergo an eye test. New recruits must have at least 6/12 vision in the right or left eye, or at least 6/6 vision in both eyes.

Those who wear glasses or contact lenses must have at least 6/36 unaided vision in both eyes. For further information please refer to the eligibility criteria.

17. Can you become a Police Officer if you are colour blind?

Those with colour blindness are eligible to become police officers, but would be restricted from fulfilling certain posts, such as Traffic Officer or Firearms Officer. If your colour blindness is monochrome, you would be unable to apply.

18. If I have a disability can I apply to become a police officer?

We welcome applications from people with disabilities as defined by the Equality Act 2010 i.e. a person is disabled under this Act if they have a physical or mental impairment which has a substantial and long-term (over 12 months) adverse effect on their ability to carry out normal day to day tasks.

If you consider yourself to have a disability, please inform us of the type of reasonable adjustments you might need to assist you in participating in the recruitment and selection process. We will try to make reasonable adjustments required where practicable.

19. I have epilepsy. Can I still apply?

You can still apply to become a police officer. We will look at each case on its merits and take guidance from our Occupational Health Support Unit.

20. I have diabetes. Can I still apply?

You can still apply to become a police officer. We will look at each case on its merits and take guidance from our Occupational Health Support Unit.

21. Is there a height restriction for Police Officers?

No. There is no minimum or maximum height restriction

22. How much will I be paid?

Our starting pay for Student Officers is detailed below.

On appointment with no previous experience - £19,383

Those who are a current serving Special Constable or have previously served in the last two years, who have been signed off for independent patrol status or a PCSO (full-time or part-time) who has been in post for at least 18 months at the time of application and been assessed by your line manager as fully competent in the role - £22,443

The new pay scales for Police Constables is laid out below -

Thank you for your interest in joining with Humberside Police (or South Yorkshire) and we wish you every success in your future career choices.

HR Shared Services