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- Our Commitment
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- Message from Tim Hollis CBE QPM Chief Constable
- Who's who - Our Chief Officers
- Local public confidence survey results
- Quality of Service Commitment
- Making it easy to contact us
- Providing a professional and high quality service
- Dealing with your initial enquiry
- Keeping you informed
- Ensuring your voice counts
- Dealing effectively with victims of crime
- Listening and responding to your concerns and complaints
- Dealing with Freedom of Information requests
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Ensuring your voice counts
We are committed to listening to what you have to say and in order to help us improve the service we provide we want to know your views.
We will:
- Provide a range of ways in which you can let us know your views and widely publicise these locally
- Respond to you within 10 working days when requested
- Publish regular updates about what we are doing to improve our services as a result of views received
Associated information
- A full copy of our Quality of Service Commitment is available here
- Information about our four divisional policing areas
- Details of opening times for our police stations
- Details of how to contact us
Could your query be dealt with by the Police Frequently Asked Questions database? This database (www.askthe.police.uk) deals with all sorts of queries from questions about crime prevention to road traffic issues and anti-social behaviour.
Your right to be kept informed under the Code of Practice for Victims of Crime
Full text of The Code of Practice for Victims of Crime, including information on vulnerable or intimidated victims
Language line services offer translations for any interaction you have with public services, for a fee. Please click on the following link to access the website www.languageline.co.uk
